Brief Description

Business Process: 4.2.2.10b CC&B Manage Monitored - Unmonitored Non-Billed Budget Billing

Process Type: Sub Process

Parent Process: 3.4.2 CC&B Develop Insight and Understanding

Sibling Processes:

•	4.3.1.1 CC&B Manage Payments

•	4.1.1.4 CC&B Develop Arrears Procedures

•	4.2.2 CC&B Manage Bill

•	3.4.1 CC&B Manage Contacts

•	3.3.2.2.CC&B Start Non-Premise Based Service

•	3.3.2.4 CC&B Stop Non-Premise Based Service

•	4.3.1.1b CC&B Process Monitored Non-Billed Budget Payments

•	4.3.1.1.c CC&B Process Unmonitored Non-Billed Budget Payments

•	3.4.4.1b CC&B Enroll in Non-Billed Budget

•	3.4.4.2b CC&B Renew Non-Billed Budget

•	3.4.4.3b CC&B Expire Non-Billed Budget

This process describes how Billing impacts the customer on Monitored and Unmonitored Non-Billed Budget plans.

At billing, balances are transferred from the Monitored Non-Billed Budget SA to the Covered SAs for Monitored Non-Billed Budgets. The Current Balance for the Covered SAs remains at “0”.

At billing, balances are transferred typically from the Overpayment SA to the Covered SAs for Unmonitored Non-Billed Budgets. The Current Balance for the Unmonitored Non-Billed Budget SA is always “0”.